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1.  The person responsible for the booking must register at Reception on arrival date. A registration form must be completed on arrival.


2.  We have numbered pitches for touring caravans and motor-caravans. Whilst every effort will be made to meet special requirements for a particular pitch, no guarantee can be given. Extensions can be arranged but always subject to existing bookings.


3.  Refunds are not available but credit can be given for unused nights stay in the event of the customer having to leave the park at an earlier date than anticipated. This is at the discretion of Conwy Holiday Park. Initial Payments are not refundable.


4.  The right is reserved: (a) to modify our prices in the light of future cost changes (e.g. changes in VAT). (b) Owing to a policy of continual improvement, to make changes to Conwy Holiday Park and its facilities as described without notice.


5.  Conwy Holiday Park and its employees are absolved from all liability for accidents to touring caravans and motor-caravans from any responsibility for loss or damage to personal property unless due to the proven negligence of Conwy Holiday Park.


6.  Groups in excess of 2 persons are only accepted by careful special prior arrangement. Applications for group bookings need to be made to: info@conwyholidaypark.co.uk.


7.  Bookings are accepted from families, couples, clubs or organisations. Single persons under 18 years of age are not accepted unless members of a family or of a recognised club or organisation with qualified leaders who will be responsible for their conduct.


8.  Conwy Holiday Park reserves the right to cancel or terminate a holiday booked where its guest(s) has (have) failed to disclose all material facts as required on the booking form. The company may also require any person not observing the park rules or creating a nuisance to leave the park. In these circumstances the company shall not be under any liability to the persons involved and shall be discharged from further performance of its obligations. Any refunds given will be at the discretion of the company.


9. Cancellations: These must be received by email quoting booking reference.
      a.  If cancellation made within 21 days or more of arrival, refund is 90% of amount paid.
      b.  If cancellation made within 14 days or more of arrival, refund is 50% of amount paid
      c.  If cancellation made within 14 days of arrival, no refund available.


10.  Any dogs will be kept on a lead and under control at all times. There is a maximum of 2 dogs allowed per booking.


11.  All vehicles must be registered with Conwy Holiday Park Reception. A maximum of two cars can be authorised on selected pitches at an additional charge, this is subject to availability.


12.  There is a maximum of six people permitted on any one pitch.


13.  Bookings made for Conwy Holiday Park storage customers must be made 2 days prior to planned arrival date.


14.  Park admission is from 12 noon on day of arrival, and pitches need to be vacated by 11 am on day of departure.


15.  Extensions to bookings can be arranged but always subject to existing bookings that may already have been made for your pitch. No guarantees can be made as space is subject to availability. Extensions are not available during Peak and High seasons.


16.  Touring caravans can only be used for bona fide holiday purpose. We do not accommodate touring caravans for people who are or will be working in the area.


17.  In the interest of safety, we regret that skateboards and motorised skateboards/ scooters are not permitted on the park

Conwy Holiday Park, Llanrwst Road, Conwy, North Wales LL32 8HZ

T: 01492 592856 E: info@conwyholidaypark.co.uk