Shared facilities are temporarily closed until we receive further guidance. Please follow the latest rules set by the Welsh government, available at https://gov.wales/coronavirus. We look forward to seeing you soon!
With the ongoing uncertainty and continually changing situation regarding COVID and the associated Government Restrictions, we understand that you may be hesitant to booking your holidays.
To help you feel more relaxed when booking your holiday with us we are introducing flexi-bookings for 2021. Flexi-bookings allow you to change the dates of your booking if we are forced to close or cancel your booking due to government restrictions without a fee.
We will offer you the choice to move your booking to an alternative date with the same tariff band free of charge. If your desired dates are in a different tariff band, you will just need to pay the difference. If either of these options is not suitable, then you will also be entitled to request a refund without any hassle.
Flexi-bookings apply when the government’s restrictions close the park, otherwise our normal booking and cancelation policy are in place.